Political Analyst in the Chief Ministers office Waheed Ur Rehman Parra said that the chief minister’s grievance cell was monitoring and resolving all the complaints on priority basis that surface on media. “We have initiated an innovative programme of proactive action. We scan major newspapers published in the state and grievances on social media and record the public grievances reported in the press. The grievances are analyzed and reports are sent to concerned officials for immediate action,” said Waheed Ur Rehman Parra, who is Political Analyst in the Chief Ministers office. “All the complaints, grievances whether on mainstream media or on the social media including Face book, Twitter are being monitored, analysed and addressed by the office,” he said. He claimed that more than 300 hundreds people visit CM’s grievance cell on routine bases and interact for grievance resolution. He further added that we were tasked by the chief minister to create a sense of belongingness and being heard besides ensuring proper and Feedback mechanism. Adding that the government under the leadership of Mufti Muhammad Sayeed, aims to provide tools of responsibility, transparency, accountability and service delivery.
2015 Kashmir Despatch