Stakeholders Appeal to LG Sinha for Urgent Intervention
KD NEWS SERVICE
NEW DELHI, Jan 13: New Delhi’s JK House, located in the prime diplomatic enclave of Chanakyapuri, has come under intense scrutiny amid mounting allegations of serious administrative lapses, poor governance, and lack of accountability, triggering widespread concern among patients, visitors, journalists, and staff from Jammu and Kashmir.
JK House was established to provide affordable and reliable accommodation to people from Jammu and Kashmir who travel to the national capital for medical treatment, official work, and professional assignments. However, stakeholders now allege that the institution has drifted far from its original purpose, leaving the very people it was meant to serve struggling for basic facilities.
One of the most serious issues pertains to C Block, which was specifically designated for patients from Jammu and Kashmir who come to Delhi for specialized medical treatment. According to informed sources, this block has virtually stopped being allotted for its intended purpose. As a result, patients and their attendants are being forced to look for private hotels and guest houses in Delhi, where accommodation costs are exorbitant. For many families already burdened by heavy medical expenses, this has added immense financial pressure and emotional distress at a time when they are most vulnerable.
Equally troubling are the allegations related to staff postings and transfers. Employees working at JK House claim that several officials have remained posted at the same positions for unusually long periods, without any rotation or transfer. Outsourced staff, who are typically meant to serve for limited durations, have reportedly continued in their roles for years. This has allegedly led to a sense of entitlement and arrogance among some staff members, resulting in rude behavior and poor treatment of patients, attendants, and visitors. Such practices, employees argue, violate standard administrative norms and have created a stagnant and unprofessional work culture.
The situation has been further aggravated by the absence of a functional grievance redressal system. Visitors and staff allege that there is no clear or accessible mechanism to lodge complaints. Most grievances are directed to the JK House manager, who is reportedly often unavailable. This leaves complainants with no option but to return without any resolution, deepening frustration and eroding trust in the institution’s management.
Even journalists from Jammu and Kashmir, who travel to Delhi for official and professional assignments, have reportedly been denied accommodation. JK House is meant to provide facilities not only to patients and government officials but also to accredited media persons from the Union Territory. However, journalists allege that rooms are frequently declared unavailable, forcing them to arrange costly private lodging, which hampers their professional work and places an unnecessary financial burden on them.
With complaints steadily increasing, residents, patients, employees, and other stakeholders have now urged the Lieutenant Governor of Jammu and Kashmir to step in. They have demanded a thorough inquiry into the functioning of JK House, immediate restoration of C Block for patients, a transparent and time-bound staff transfer policy, and the establishment of a proper grievance redressal mechanism to ensure accountability.
As concerns continue to grow, many fear that unless urgent corrective steps are taken, JK House will further drift away from its mandate. Stakeholders are now calling for greater transparency, responsible governance, and strict oversight to ensure that the facility once again serves the people of Jammu and Kashmir with dignity, efficiency, and fairness.
