KD NEWS SERVICE
SRINAGAR, April 22: Director, Accounts and Treasuries (A&T) Kashmir, Imtiyaz Ahmad Wani on Wednesday conducted a comprehensive inspection of the Additional Treasury at Tankipora in Srinagar to review its overall functioning and evaluate the efficiency of service delivery mechanisms being provided to the public.
During the visit, the Director laid particular emphasis on ensuring a citizen-friendly approach in the functioning of the treasury, especially in delivering essential public services. He underscored the need for a smooth and hassle-free disbursement of pensions, highlighting that pensioners must not face unnecessary delays or procedural difficulties either at the treasury level or in coordination with banks.
Wani also took stock of the infrastructure and basic facilities available at the treasury, including accessibility for visitors, seating arrangements, and the general ease with which beneficiaries can avail services. He stressed that such facilities play a crucial role in enhancing public satisfaction and confidence in government institutions.
Interacting directly with pensioners present at the treasury, the Director sought firsthand feedback regarding their experiences. He assured them that their concerns and suggestions would be addressed to further streamline services and remove bottlenecks.
The inspection also included a detailed review of financial governance practices, implementation of IT initiatives, and the extent of computerisation within the treasury. Wani examined staff attendance and work discipline, reiterating the importance of accountability and punctuality in public service.
Highlighting the growing role of technology, he directed officials to make optimal use of digital systems to ensure transparency, efficiency, and faster service delivery. He stressed that integrating technology effectively with administrative processes is key to strengthening financial management and improving overall public service delivery across treasuries in Kashmir.
