Waris Fayaz
Sopore, Mar 22 : With poor jio network services at Tarzoo village of Sopore in north Kashmir’s Baramulla district, subscribers are alleging it to be a reason for immense hardships, with the Jio officials claiming a dispute between two families a reason for disruption of services.
The subscribers told the news agency—Kashmir News Observer (KNO), that there is a poor network of JIO from months together. JIO service is irking the customers, we have been suffering because of the insensitive and fleecing attitude of this telecom service providing company, they said.
“With JIO telecom providers claiming to launch 5G services across the region, however, the village – barely 3 kms from Sopore township is facing immense problems, as we are currently using 1G services”, alleges a local resident, Bilal Ahmed.
He said that from last month, the area is witnessing a cut off from the rest of the internet world, with the authorities concerned failing to take any appropriate steps to redress the issue.
“JIO has been a cause of irritation for them as most times it doesn’t function properly, Due to poor services, many JIO subscribers have switched over to other service-providers for better calling/internet services,” said Hakeem Junaid, a commercial photographer”. He said that, due to the low internet, he is unable to do his professional duties. “I have to remain stationed in Sopore town only for better connectivity”, he added.
The subscribers, however, later appealed to the JIO higher ups and the district administration to look into the matter and redress their grievance at earliest, so that they may not face any issues anymore.
“If there is any dispute between the families over some issue, why would they suffer? Why can’t the telecom provider find an alternative till the issues are resolved”, they added.
An official at Jio telecommunication services told KNO that they have two sites in the Tarzoo area, one at Tarzoo and another at Amberpora. However, the site at Amberpora is not functional because of the stay – as there is an internal dispute between the two families. “Due to overload on the Tarzoo site, network congestion happens”, Official added.
The issue would be resolved once the stay on the site is lifted, he further added—(KNO)
