Revenue Department Gets Tough on Online Service Delays

Date:

CS asks DCs to issues notices, take action under PSGA

KD NEWS SERVICE

SRINAGAR, Nov 03: The Jammu and Kashmir Revenue Department has cracked whip over delay in delivering of online services at tehsil level offices and has asked deputy commissioners concerned to issue notices and take action under Public Service Guarantee Act.

According to a communiqué, Chief Secretary has taken a serious note of delay in delivery of online services as mandated under Public Service Guarantee Act-2011 (PSGA).

It states that he has desired full implementation of the auto appeal system for all the online services of the Revenue department and has also asked for analysing the data on auto appeal portal to identify the officers with highest pendency beyond stipulated timelines.

Per the communique, he has directed for strict disciplinary action against those with highest pendency of cases during the vigilance week. “After analysing data on the auto appeal portal, the offices have been found to have the highest pendency.”

Chief Secretary has directed deputy commissioners concerned to issue notices to defaulters to seek their replies and take disciplinary action as provided.

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